Justin Crotty joins NetEnrich as Senior VP and GM for Channel Sales and Marketing

We are thrilled to welcome Justin Crotty, back to NetEnrich as Senior VP & GM for Channel Sales and Marketing. If you didn’t already know, Justin was with NetEnrich 2010 through 2015, after which he left for a brief period to work for MaintenanceNet which was later acquired by Cisco.

Justin Crotty is an industry expert, influential voice and a long-time advocate for managed IT and cloud-based services. He returns to NetEnrich from Cisco where he served as Director of Business Development, leading the partner enablement, product management and platform development functions for Cisco Impact.

Justin Crotty

“NetEnrich is an established and proven brand that can help VARs and IT service providers capitalize on moving customers to the cloud and managing hybrid IT infrastructure effectively to drive business innovation,” says Crotty. “I’m excited to rejoin the company and help the company continue to grow its reputation among VARs and service providers.”

Justin Crotty will focus on strengthening the NetEnrich brand in the channel, driving revenue growth; plugging more VARs into the company’s ecosystem; and capitalizing on emerging opportunities like Azure monitoring and management.

“He’s had a tremendous career, including launching the first managed cloud services business in IT distribution, at Ingram Micro. We’re thrilled to have Justin back on board to lead our channel business, during this time of exciting growth.” says Raju Chekuri, President and CEO at NetEnrich. It’s definitely exciting for the NetEnrich team, with the recent addition of Jonathan White as VP of Channel Sales and Marketing, bringing in-depth knowledge of Microsoft business and cloud technologies and partner strategies.



Learn more:

Article by ChannelE2E on Justin Crotty returning to NetEnrich.

Full Press Release.

Data breaches highlight importance of effective security strategy

Making sure your data and applications are safe from prying eyes is one of the most important things about managing your IT infrastructure. Whether you run a small business or a large enterprise, customer information and proprietary applications are enticing targets for hackers. Therefore, it’s critical to ensure you’re investing in the right cybersecurity tools to best fit your organization’s needs when it comes to keeping your data and applications safe.

“Organizations that don’t have the proper strategy in place are playing with fire – and may get burned.”

What are the stats?

Cybersecurity is one of the most important undertakings an enterprise needs to deal with. Data breaches come at a high price – one that not everyone is able to pay. According to a recent study conducted by IBM and the Ponemon Institute, the average consolidated cost of a data breach comes out to around $4 million. This shows an increase from 2015′s estimate of $3.8 million, and the average cost incurred for each stolen record also went up from $154 to $158.

For the next two years, the Ponemon study projected the likelihood of a material data breach involving 10,000 lost or stolen records to be 26 percent. This means that organizations need to invest in the right kind of cybersecurity tools and services in order to prevent this kind of attack. Organizations that don’t have the proper strategy in place are playing with fire – and may get burned.

High-profile events happen all the time

Last year, quite a few big-name organizations fell victim to some unfortunate circumstances surrounding data breaches. The U.S. Office of Personnel Management famously lost the confidential data of approximately 21.5 million of its current and former employees last July, along with the fingerprint data of 5.6 million people. The incident drew attention to the seriousness of not having a strict cybersecurity strategy.

Government isn’t the only sector that experienced massive data breaches last year. According to Forbes contributor Dan Munro, 253 health care data breaches of 500 records or more took place in 2015, leading to a total of 112 million health records compromised. The top six breaches, in fact, each affected more than 1 million people. The Health Insurance Portability and Accountability Act of 1996 strives to protect patients against loss, but it may not be as effective as intended.

Most recently, a compromise of LinkedIn passwords and accounts has led to a string of incidents. Organizations within the manufacturing and retail industries have been targeted as a result, along with other verticals. Because the LinkedIn passwords were leaked, hackers have been able to reuse these stolen credentials to access other sites.

“It isn’t clear if the active cases are all related, or if there is more than one attacker or group conducting the raids,” CSO contributor Steve Ragan wrote. “What is clear is that some of the organizations caught-up in this situation are large ones and the only reason they’re in this mess is due to recycled credentials.”

All of these examples point to the fact that organizations – no matter whether they operate within the public sector or private – need to improve their security strategies going forward in 2016.

Cyber security

Hackers are waiting to discover your business’s information.

Partner with the experts

At NetEnrich, our cybersecurity services are the cream of the crop. We help enterprise and mid-market companies improve their security posture and implement automated application controls so that data and applications remain secure. Our single-pane-of-glass monitoring and management services can improve your security strategy and put your mind at ease.

Don't wait until it's too late to invest in cybersecurity tools.
Don’t wait until it’s too late to invest in cybersecurity tools.

Contact NetEnrich today for more information about how we can help keep your data and applications safe from prying eyes.



Forbes, CSO

Is your IT infrastructure a Model T or a Tesla?

The Model T was a good car for its time, by virtue of the fact that it was the only car for its time – a horseless carriage that got you from point A to point B. When it was first released in 1908, it changed the way people interacted and visited with one another, effectively transforming the world forever.

Legacy applications are like the Model T. They’re what your business was built on – those tools and services that you have used from day one to conduct business and ensure IT functionality. However, they are how they are described – legacy processes that require manual inputs and most likely take your IT team too much time to manage. The Model T was far removed from the vehicles of today – car manufacturers just needed a blueprint to base their subsequent innovations off of.

Is your IT infrastructure a Model T?
Is your IT infrastructure a Model T?

Do you still run Model T-like manual processes and tasks? What would automating your IT infrastructure do for your productivity and efficiency?

Benefits of automation

Automating your IT infrastructure is a way to combine people, process and technology through workflows in order to create a more efficient infrastructure, according to TechTarget.

In general, the main benefits of IT automation are:

  • Cost reduction.
  • Increase in productivity.
  • Faster response times.
  • Faster times to market.
  • Better change control.

Network Computing contributor Dan Conde noted that by automating tedious processes, the network administrator’s day becomes easier and simpler, and IT management is more streamlined.

“When issues arise, automated systems can detect them and react.”

“[Automation] enables IT teams to be proactive rather than being reactive when systems detect problems automatically and react to resolve them,” Conde wrote. “Troubleshooting can be done quickly when automated systems examine systems continuously.”

This is in line with the assessment that automation improves response times – when issues arise, systems can detect them and react. In addition, you can generally improve your service levels as a result of automation.

The importance of DevOps

One of the main tenets of DevOps, beyond the culture shift required to facilitate transformation within the IT department, is automation. Being able to continually integrate and automate functions allows dev and testing teams to create and deploy code more quickly and at a higher quality.

Many organizations are now finding that DevOps processes are giving them the tools they need in order to facilitate faster time to market and better code. In fact, the recent “State of the Cloud: DevOps Report” from RightScale noted that 74 percent of enterprises had adopted DevOps in their software development teams in 2016, a marked increase over the 66 percent of 2015.


By automating processes, network administrators can boost productivity and efficiency.

With IT automation, your infrastructure can run less like a Model T and more like a Tesla: sleek, fast and ultimately more resourceful than any older model that came before it. With help from NetEnrich and our Enterprise Command Center services, you can take your legacy processes and automate them for greater return on investment and a more streamlined infrastructure down the road. Contact us today.

Cyber Security In Healthcare

The health care industry has become an easy target for cyber criminals, as we see an increasing number of hack attacks on medical institutions, in the recent past. On October 2015, Chinese hackers targeted U.S. health insurance company Anthem to study how medical coverage was set up in the United States. The database that was penetrated included personal information for 78.8 million people, including 60 to 70 million of its customers and employees. The attack exposed names, birthdays and Social Security numbers, among other sensitive data. Anthem was not the only target, insurer Premera was also hacked in March 2015, exposing details of about 11 million people.

In another landmark incident, the Hollywood Presbyterian Medical Center was hacked on February 2016 and the hackers demanded 9,000 bitcoins (~$3.6M) to unlock the computers. The hack gave criminals access to a wealth of permanent personal information which was stored in the cloud, and these stolen records were in danger of being sold on the “dark web”, a haven for hackers. The hospital ended up paying $17,000 (40 bitcoins) to the hackers as ransom.

The trail of casualties of such cyber attacks is growing. Since 2010, at least 158 institutions, including medical providers, insurers and hospitals, have reported being hacked or having information technology issues that compromised patient records, the Los Angeles Times reported, citing federal records.

Reality of Cyber Security in Health Care

  • The Cloud is here to stay

Cloud Applications & solutions are a large part of healthcare services. 83% of IT healthcare organizations use cloud services, and 44% of healthcare organizations host clinical apps in the cloud. Dependency of healthcare providers on cloud technology is increasing, which has also led to IT complications in such environments increasing at an alarming rate.

  • Cyber crime is targeting the Cloud

Lack of awareness in most organizations about basic security protocols and processes is helping cyber crime. There have been more threats and attacks focused on unearthing potential cloud security vulnerabilities in such organizations, to gather sensitive information which can damage the healthcare service providers and their clients. Such incidents cause havoc in terms of company reputation and are quickly becoming a big concern.

  • Lack of adequate IT spending

Healthcare firms operate with low margins and have to figure out how to spend their money wisely. Security has for decades been their last choice of spend as the threats of cyber-security have been a menace, only recently. This however, does not change the fact that healthcare providers are easy targets for hackers now and it’s the right time to review the spending that goes into IT security to make it robust and very secure.

  • Design Flaws

Devices and systems used in medical environment are simply not designed with a high degree of security in mind. This is mainly due to the fact that ease-of-use of these devices, by healthcare professionals, is of critical importance. The onslaught of cyber crimes however, is gradually beginning to change the mindset of manufacturers and we’re seeing security gradually moving to the foreground.

  • IoT is the buzz-word

Internet of things

Internet of Things (IoT) is seeing huge growth and developments and the CAGR is expected to be of 43% (by 2022) for global IoT healthcare data. Healthcare organizations are adopting IoT solutions to reduce cost of healthcare and improve the quality of their healthcare delivery. The key areas of focus for IoT are predictive analytics, decision management, real-time scoring, customer engagement, cross-campaign optimization, and customer lifetime value segmentation. Utilizing IoT has helped many healthcare providers reduce costs and increase their margins.

The problem here is that most IoT devices communicate via unencrypted data, which is usually done via wireless communications (WiFi) that can easily be snooped on. These devices are prone to cross-site scripting (XSS), a type of computer security vulnerability typically found in web applications. XSS enables attackers to inject client-side scripts into web pages viewed by other users. A cross-site scripting vulnerability may be used by attackers to bypass access controls such as the same-origin policy.

Cyber Security Services are a key solution for healthcare industry

Businesses can not only reduce and prevent potential financial losses and brand exposure, but can compete more effectively in marketplace while continuing to innovate!

To ensure top notch Cyber Security Services deployment, a systematic and detailed approach is required to tackle issues and secure your infrastructure. The infrastructure could be On-Premise, external Data Centers, Public or Private or Hybrid Clouds, or any other business Applications.

Security Assessments

The initial phase of cyber security deployment deals with assessment of the security environment. This is done by completing various tests, to assess the overall security status of the organization.

  1. Gap Analysis – The differences in performance between a business’ information systems or software applications, are assessed to determine whether business requirements are being met and, if not, what steps should be taken to ensure they are met successfully.
  2. Policy Compliance - The Policy & Compliance assessment, provides the guidance for the creation of Institute-wide information security policies, issue-specific policies, standards, processes, and guidelines.
  3. Cyber Forensics – Scientifically proven methods are applied to gather, process, interpret, and to use digital evidence to provide a conclusive description of cyber-crime activities.
  4. Penetration Testing – The practice of testing a computer system, network or Web application to find vulnerabilities that an attacker could exploit.
  5. Vulnerability Assessment – This is a process that defines, identifies, and classifies the security holes (vulnerabilities) in a computer, network, or communications infrastructure, within an organization.
  6. Vulnerability Management – After assessment is complete, vulnerability management is initiated. This is the “cyclical practice of identifying, classifying, remediating, and mitigating vulnerabilities”, especially in software and firmware. Vulnerability management is integral to computer security and network security.
  7. Security Risk Assessment – The final stage is the objective analysis of the effectiveness of the current security controls that protect an organization’s assets and a determination of the probability of losses to those assets. This is done to understand the status of security risks present in an IT environment, and how they could potentially affect the organization.

Your local or regional service provider can help you take the next steps to securing your IT infrastructure and increase productivity in the long run with your operations. Contact us to find out about local or regional service providers in your area.

Three Things Partners Can Learn at Microsoft SMB Live 2016

Excitement and enthusiasm is rising among partners for Microsoft’s free SMB Live Roadshow! The event is back featuring two one-day Microsoft Cloud training events for Cloud Solution Providers and Microsoft Partners. Microsoft SMB Live 2016 is a Roadshow, featuring two-day events designed for US Cloud Solution Providers selling to small & medium size businesses.

Are you looking to kick start your Microsoft Cloud practice and increase growth and profitability? Microsoft Partners with differentiated cloud offerings are seeing upwards of 45% gross profit and are earning ~$6 of additional services revenue for every $1 of licensing sold! As competition in the cloud accelerates, it is critical that you differentiate yourself in the market based on value, not just price.

Let’s look at some interesting and significant topics to watch out for, during the Microsoft SMB Live 2016:

  1. Differentiating your cloud practice: If you are a Business Decision Maker or work in a Business Development role within established cloud partners, then the US SMB Live event is a must-attend. You can learn simple ways to differentiate your Cloud Offering, and present value to your end-clients. The buying behaviors for Cloud are changing as well, do you think your sales team is aligned to serve the new Cloud customer? This event can help you meet other partners, get involved in trainings & learn how you can build and grow your sales team, to tackle new customers. Another important question to consider is, “How does Security affect your Cloud Offering?” Learn how you can lead with Security and build a security solution practice with Enterprise Mobility + Security (EMS). Security solution practice helps you protect your end-clients and their information, while being a market leader and staying ahead of the competition.
  1. Executing Cloud Solution Architecture with EMS & Azure: If you are an IT Pro or work on pre/post technical sales for established cloud partners, then the US SMB Live event is a great place to learn some new things. You can learn why Microsoft has the most comprehensive Security and Management solution for your SMB customers, and get insightful tips on how you can demo and implement these solutions. Worried about SaaS, IaaS, PaaS and what Azure is all about? Learn how you can build great solutions with Azure, provide demos and implement them for end-clients.
  1. Be a market leader: Get the most out of your Microsoft relationship and learn how you can beat your competition by knowing the latest updates on new product releases including Windows 10 Enterprise Subscription E3 for CSP, Dynamics 365, SQL & Windows Server 2016 and Office 365 E5 (Skype Telephony).

This year the SMB Live Roadshow promises to be more exciting and educational for all the attendees. There is new material, so even if you have attended past SMB Live events, this session will provide you with new, actionable content to help you accelerate to becoming a more differentiated and more profitable company. This training is designed for business leads, sales, marketing, and/or technical business decision-makers.

Jonathan White joins NetEnrich as VP of Channel Marketing & Sales

Jonathan White recently joined NetEnrich as the company’s first VP of Channel Marketing & Sales. He is a seasoned channel marketing expert, with in-depth knowledge of Microsoft business and cloud technologies and partner strategies. He talks with us today about his goals and trends with Microsoft Azure.

Jonathan White

Why did you decide to join NetEnrich?

Jonathan White: I have strong channel program experience, most recently at Trend Micro where I grew our partner ecosystem by 20% in 2015 and managed service provider (MSP) revenues by 25 percent. I am very process oriented, so I hope to refine processes wherever I can to maximize our efficiencies. I spent 12 years at Microsoft in different field and channel marketing roles where I worked closely with partners. I plan to leverage my existing relationships in this new role at NetEnrich.

How is the cloud computing industry evolving?

JW: With the tremendous growth of Office 365, especially within the small and medium-sized business (SMB) space, there is now more certainty with the cloud. Three to four years ago, Azure was a mid to enterprise play and discussion. Now, SMB companies are looking to move data, applications and services to the cloud. And fortunately for us, Azure is at that forefront.

What kinds of projects, or verticals, are gaining more mind share for Azure these days – and why?

JW: Security is definitely gaining momentum. Companies are moving critical data and applications to Azure. Enhancing security on that platform is another way we can extend value to our partners and their customers.

When you’re not working, what do you enjoy doing?

JW: I am a really good cook, and I take pride in that. To reduce stress, I love to work out and meditate. I attended the University of Michigan, so I’m a big fan of Michigan football and basketball. My wife went to Stanford, so on Sundays if Michigan and Stanford lose, our house is not a happy place to be!

NetEnrich Insights: Corporate IT Hounded By Mobile Security Concerns

Security is a top concern for most businesses, however mobile devices are perceived to be a target waiting to be attacked. Lack of security protocols and the fact that mobile devices are being targeted by cybercriminals, makes mobile security a priority for all organizations.

NetEnrich conducted a survey of 150 IT professionals in North America about enterprise mobile security. The key takeaway was that corporate IT continues to struggle with how best to protect their organizations from data breaches, viruses and other cyber-security issues brought on by employees using mobile devices.

Download the ‘Corporate IT Hounded By Mobile Security Concerns’ infographic.

NetEnrich Survey Featured – We’re very pleased to announce that the NetEnrich Survey on Mobile Security has been featured across major technology news websites and blogs. Here’s a list of the publications, and what they wrote about us.

Yahoo Finance

Yahoo Finance“Most would agree, the massive, global proliferation of mobile devices has created significant challenges for corporate IT security professionals. On the one hand, protecting sensitive corporate data running on mobile devices is paramount to company security. Then again, IT can find itself in hot water with employees, customers and management if mobile device security protocols are found to compromise end-user experience. The issue is muddled further when employees use devices and applications IT has not pre-approved.

Companies must be proactive in engaging employees about mobile security policies. Fifty-four percent of IT pros surveyed by NetEnrich said their biggest challenge when it comes to managing employee use of mobile devices is simply confirming that all employees have received and reviewed their company’s policies. But even that might not be enough. Another 55 percent of respondents said their biggest challenge is convincing employees that following the company’s mobile device protocols is in their best interests.

Corporate IT has been clear that its main priority is ensuring their organizations don’t experience breaches or attacks — 68 percent of respondents to NetEnrich’s survey listed this as the top goal of their enterprise mobility security plan. Job security is also a priority. Sixty percent said their primary goal was ensuring that they were “covered from an accountability perspective” in the event there was a breach or attack. By comparison, 50 percent said their top goal was providing employees a guide for using mobile devices.”

Read full post: http://finance.yahoo.com/news/netenrich-survey-corporate-hounded-mobile-100000462.html



CIO Dive“The NetEnrich report suggests companies become more proactive in engaging employees about mobile security policies, but also found that isn’t always easy. More than half of respondents said their biggest challenge is proving that following the mobile device protocols is in their employees’ best interests.

Earlier this month, a malware report from Nokia found mobile device infections rose 96% in the first half of 2016. Smartphone infections nearly doubled between January and July 2016 compared to the last half of 2015. The malware infection rate hit a record high in April, when one out of every 120 smartphones had some sort of malware infection.”

Read full post: http://www.ciodive.com/news/lacking-mobile-device-security-causing-companies-to-lose-key-corporate-dat/426136/



NW“Why the bad behavior when it comes to mobile security? According to the survey, even more respondents (55 percent) said “their biggest challenge is convincing employees that following the company’s mobile device protocols is in their best interests.”

“The reality is, enterprise mobile security is a moving target, for which companies and IT professionals must be adjusting constantly,” Chekuri said in a statement. “A policy that works today may not work next year—let alone two to three years from now.”

Read full post: http://www.networkworld.com/article/3118219/security/enterprises-hope-their-mobile-users-pay-attention-to-security.html#tk.twt_nww


Apps Tech News

Enterprise-Apps-Tech“Four in 10 companies have suffered a loss of key corporate data from a mobile device, according to new research from industrial IT services provider NetEnrich.

For more than two thirds of respondents (68%), their primary enterprise mobility security goal is to ensure their organizations aren’t breached. Yet if 42% have been whacked, then there are further issues afoot. The biggest cause of data loss, according to those polled, was malware apps (45%), followed by an unsecure public cloud (44%), and employees cutting and pasting data to unsecured locations (42%). Also frequently cited, by 41% of respondents, were devices running out of date operating systems with known security holes. The penalties can be severe – 41% said they have lost up to $100,000 over the past three years due to a mobile breach.

The report also examines the measures companies have taken to remediate their security policies. More than three quarters (78%) say they use multi-factor authentication for access to sensitive apps, while 75% have deployed threat assessment to understand their security risks. More than half (52%) say they have gotten outside help by outsourcing at least some of their mobile security, with a similar number (47%) saying the external provider helped them formulate a security policy.”

Read full post: http://www.appstechnews.com/news/2016/sep/14/four-10-firms-admit-suffering-crucial-data-loss-mobile-device/


Information Age

information-age“In the BYOD era mobile devices are becoming an increasing presence in the workplace.

Bringing your own device is advantageous in a business sense. Employers and employees can stay constantly connected, and can produce work from anywhere in the world (within reason). The ability to be always on, although perhaps not desirable, is vital in improving business operational efficiency.

On the other hand, the massive, global proliferation of mobile devices has created significant challenges for corporate IT security professionals.

BYOD is not going away, it is a product of the time, but it is has created challenges for IT that must be overcome, or otherwise business will suffer.”

Read full post: http://www.information-age.com/mobile-devices-hindering-it-departments-123462271/


Bank Info Security

bank-info-security-“Often IT shops or security managers will address or secure the apps on a phone and protect the operating system from potential threats,” Franklin said. “But there is a much wider range of threats that need to be addressed. For example, enterprise security teams often don’t focus on the cellular radios in smartphones, which, if not secured, can allow someone to eavesdrop on your CEO’s calls.”

The NIST report comes as companies struggle to secure their mobile systems, according to new research from cloud and IT management services provider NetEnrich. More than 40 percent of the 150 North American IT professionals NetEnrich surveyed said their organizations suffered the loss of key corporate data from mobile devices.”

Read full post: http://www.bankinfosecurity.com/broadening-scope-mobile-security-a-9417

NetEnrich teams up with Tech Data to provide Migration and Managed Services for Microsoft

At NetEnrich, we’re driven to provide quality service delivery and help disrupt the status quo of IT Infrastructure & operations management. We continually focus on enabling IT teams to stay in control, lower their costs, operate more effectively, and gain significant agility.

As part of these efforts, we’re happy to announce that, NetEnrich has teamed up with Tech Data Corporation (Nasdaq:TECD) to deliver professional migration and managed service offerings for Microsoft Azure and Enterprise Mobility Suite (EMS). The offering is available to solution providers in the United States through Tech Data’s Technical Services team.

Through the agreement, NetEnrich and Tech Data are positioned to provide professional support services necessary to accurately assess, migrate and manage workloads into Microsoft Azure and EMS. Core offerings will include on-premise to Microsoft Azure server setup, migration and management, backup, disaster recovery and enterprise mobility services. Additional services available through Tech Data will include technical cloud assessments and services that evaluate cloud readiness while providing a clear path to the cloud, including sizing recommendations and best practices on cloud migration.

“NetEnrich’s customized offerings empower our solution providers with instant scalability and high-quality, go-to-market-ready managed services for Microsoft Azure and EMS,” said Maurice Hamilton, vice president, Technical Services at Tech Data. “These solutions offer an opportunity to simplify the process of moving infrastructure from on-premise to cloud, and we look forward to helping our partners leverage them to navigate through the transition.”

Read the full Press Release here.

Eliminate alert noise to ensure maximum uptime

The saddest alert noise in the world is that of an application going down. No matter whose fault it may be or who is responsible for getting the app back up and running, the fact that an application has failed could mean serious consequences for your business. According to a 2013 Ponemon Institute study, the average cost of downtime was $7,900 per minute – and more recent estimates from IDC stated that the Fortune 1000 loses anywhere from $1.25 billion to $2.5 billion per year because of unplanned outages.

This is why you have alert noises in the first place – to let you know when your infrastructure isn’t as strong as it should be. Making sure your IT team has the tools at its disposal to handle the various alert noises that happen on a regular basis, is key to ensuring uptime and maintaining a healthy business. After all, your organization runs on its tech tools, and if these things are not functioning optimally, application failure is a real possibility. However, alert noise can become unmanageable, which can lead to system failures as well.

alert noise

“If your tech tools are not running optimally, application failure is a real possibility.”

Managing alerts to ensure uptime

The sooner you’re aware of an issue, the sooner you can get your team focused on fixing it. However, a phenomenon called “alert fatigue” is becoming more common within IT staffs. Some industries are hit harder by alert fatigue than others. For instance, the phrase is generally used in the health care industry to describe how physicians feel when they are inundated by system alerts on their electronic health records.

According to Healthcare IT News, the University of Vermont Medical Center was receiving upwards of 150,000 alerts per month on their EHR systems, some of which weren’t necessary and all of which generated more and more alert fatigue – so much so that clinicians were initiating overrides on even alerts that were designated as “critical.” The hospital was able to set up a tool that would automate alert management, which brought the amount of critical alerts down and helped eliminate some of the excess noise.

Automation is key: One way to increase alert response times and help ensure uptime is by automating IT processes. According to Computer Weekly contributor Dan Conde, network automation is one way to improve response times, because the technologies are checking and fixing themselves in real time.

Alert noiseThe number of EHR alerts received by UVMC on a monthly basis was unmanageable.

Using the ECC for noise cancelation

When IT alert noises get to be too much for your IT team to handle, it’s a good idea to invest in Enterprise Command Center services, like the ones offered by NetEnrich. With the ECC, combined with tech management tools from Vistara, you can consolidate and manage your alerts. In effect, you build a “noise wall” that can assist you in bringing your focus back to what matters – your infrastructure.

Your local or regional service provider can help you take the next steps to cut down on IT alert noise and increase productivity in the long run with your operations. Contact us to find out about local or regional service providers in your area.



Network Computing, Data Center Knowledge, DevOps.com, Healthcare IT News

Stop, collaborate and listen: Why do you need UC?

As the world becomes more connected and business needs turn to global operations in all four corners of the world, companies need to figure out a way to enhance their communication strategies so that everyone is on the same page at the same time. Global supply chains depend on increasingly more intricate strategies. In order to facilitate better business, collaboration has to be effective.

Enter unified communications tools. By connecting and unifying all your methods of communication, you can improve productivity, decrease operational costs and create a more comprehensive collaboration strategy that includes methods like phone, faxing, instant messages and email, among others.

Why does your business need to invest in UC? Let’s take a look at a couple reasons this technology should be on your “to-buy” list for the rest of 2016:

“Companies can enhance the quality of partner and customer interactions.”

Market proves its worth

A demonstration of the importance of UC tools and services lies in the current market size for this industry. The global Unified Communications-as-a-Service market was projected by MarketsandMarkets last year to be worth around $24.88 billion by 2020, growing at a compound annual rate of about 10.5 percent from 2015 to 2020.

Furthermore, according to a survey conducted by the Harvard Business Review Analytic Services, approximately 72 percent of IT executives view collaboration as the top benefit of cloud computing. This is important to note because with a combination of cloud computing and UC services, companies can enhance the quality of partner and customer interactions and reach new levels of productivity.

The benefits speak for themselves

The collaboration tools offered by the cloud promote productivity, but this isn’t the only advantage of investing in UC solutions. As long as employees are utilizing the UC apps, according to TechTarget contributor and industry analyst Jon Arnold, there are specific business benefits to be had. The untethered nature of these communication tools means that employees can work more efficiently and quickly from remote locations, according to TechRadar contributor Arif Mohamed.

However, buyer beware: If UC apps aren’t well-managed and installed properly, it may have the opposite effect. It really depends on how well the applications are being monitored – and who is doing this managing.

“Unified communications benefits, or blunders, become clear when assessing how well employees are using all these communication applications,” Arnold wrote. “Since these apps are typically used in a standalone fashion, there is a lot of inefficiency, duplicated effort and wasted time.”

How do you make sure your UC solutions are bringing you the most benefits and aren’t wasting your time, as Arnold noted?

Unified Communications

An effective unified communications solution can bring your business together.

Get talking with NetEnrich

Our comprehensive UC managed services provide you with a way to enhance your corporate communication strategies. With our 24/7 availability system, we can help you fully manage all devices and applications in your infrastructure, including phones and call center apps.

Connect your business employees with unified communications tools.
Connect your business employees with unified communications tools.

Get in touch with the UC experts at NetEnrich today for more information about how our services can help you become more connected in today’s global marketplace.



TechTarget, TechRadar, MarketsandMarkets