Desktops, Laptops and End-User Operations & Management Services

The NetEnrich Desktops, Laptops and End-User Operations& Management Services offerings focuses on reduction of your desktop, laptop, and end-user operations management costs.  Our services cover desktop infrastructure management such as user PCs, laptops, desktops, and workstations. 

Computers are like cars. Without proper maintenance they can become unreliable, which increases their total cost of ownership. Regular care for computers can significantly improve the user's experience by addressing issues before they cause noticeable problems. This not only reduces the cost of IT support, but also keeps your people more productive. Additionally, proactive management has become a necessity to those organizations concerned about network security or regulatory compliance.

We provision, image and troubleshoot PCs; provide anti-virus and security management; track hardware and software assets; and distribute your business applications to appropriate users. We perform periodic data backups and restore the information on lost or damaged systems.

• Desktops and laptops
  – Software configuration
  – Troubleshooting
  – Security management
  • Virus protection
  • Security patch updates
• Data backup & disaster recovery
  – Nightly data backup
  – Offsite data storage
  – Rapid file/system restoration
• Package development and software distribution

Keep your end–users productive, protected and satisfied
NetEnrich's desktop management service keeps your end-users productive, protected and satisfied. How? By doing the things you know you should do—but seldom have the time for.

• Keeps every PC in your organization current with the latest anti–virus definitions
• Tests critical OS and software patches then automatically distributes them to all your end–users–with no disruption to your service
• Backs-up every PC periodically–making individual file or complete system restores possible
• Performs organization-wide asset tracking, and streamlines directory management

The core components of NetEnrich's desktop management services include: anti-virus protection, critical OS and software updates, periodic PC backup, asset tracking, directory management and software distribution capabilities. It also includes the following:

• 24x7 desktop monitoring
• Automatic notification of potential problems
• Antivirus scans
• Spyware scans and removal
• Disk de-fragmentation
• Automatic service pack and patch updates
• Performance reporting
• Hardware and software asset inventory management
• HIPAA or Sarbanes Oxley policy enforcement