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Don’t NOC Out Your IT Staff

The summer months are a great time to get some reprieve from the daily grind. The kids are out of school, the weather is nice enough in most parts of the country to get some fresh air and sunshine. And, because the speed of business generally slows down between June and August, it is possible for MOST workers to take off a week, or even two, to spend time with friends and family enjoying those so-called “lazy days” of summer.

However, there is one department within any organization, large or small, that is most oftentimes exempt from the flexibility afforded to other workers during the summer months – the IT department. While workers from marketing, sales and management and other departments head off to points near and far for rest and relaxation, IT staffs are left behind to keep the network secure and online. Sound familiar?

The good news is that this doesn’t have to be the case anymore. The fact of the matter is that strapping IT staff to their desks so that they can ensure IT infrastructure and resources are up and running 24/7, is and should be a thing of the past. With the right tools and support mechanisms, the IT department should gain freedom to move about the country too…or maybe even just the office.

The NetEnrich Enterprise Command Center (ECC) is a world-class industrialized IT operations platform that mitigates risk in IT operations, increases IT’s relevance to the business, and drives innovation. Some of the ways that the ECC benefits IT organizations include:

  • The ability to be “first-to-know” when IT outages occur
  • The ability to out-task routine first-level incident support and event management
  • The ability to reduce the cost of IT operations and free up valuable L3 system engineers to focus on more strategic projects (an take much-needed vacations!)
  • The ability to meet SLA adherence goals and automate runbooks
  • High availability and performance of IT environments

Summer won’t last forever, and with Labor Day just around the corner, now is a great time to find out how NetEnrich can help you keep your NOC up and running, without NOC’ing out your IT staff.

To learn more about the NetEnrich ECC, please drop us a line at sales@netenrich.com.

 

- Justin Crotty