Reports
NetEnrich reporting provides critical managed services ROI and infrastructure performance data for your end client's IT environment. NetEnrich reports use well-defined metrics to reflect a weekly or monthly snapshot of all managed devices, remote managed services provided and maintenance required. Plus, colorful charts, graphs and descriptions help to highlight the key points of value and business impact that your company is now able to deliver.
For your convenience, we have categorized the reports into various sub sections detailed below:
| Executive Reports: | |
 Executive Report |
|
 |
This report details the services delivered by NetEnrich for a customer during a specified month. This report includes alerts processed by NetEnrich, incident management summary, preventive maintenance and server performance metrics. |
| VAR Executive - Consolidated |
|
 |
This report gives a snapshot view of services delivered for all customers. It highlights areas of all customers' IT infrastructure that may require attention. |
| Customer Executive Report |
|
 |
The customer executive report is presented in a presentation format for solution providers to customize and present to their customers. This report includes the summary of all services delivered and issues that need resolution. |
| Network Executive Report |
|
 |
This report is designed to provide a comprehensive view of services delivered on network devices. Availability of devices, inventory summary, alerts, incidents management summary, internet traffic, VoIP QoS summary, call statistics are some attributes which are heavily tracked in this report. |
| State-of-Affairs Report |
|
 |
State-of-Affairs report is designed to showcase the state of server performance and security (antivirus updates, patch installation) before the start of services by NetEnrich. |
| Network Infrastructure Reports: | |
| Network Device Health Report |
|
 |
This report gives an insight into the overall performance and health of the device over a selected time frame. |
| Interface Utilization and Traffic |
|
 |
This report gives performance details for each of the monitored interfaces of the selected device in the selected time frame. It helps to analyze the amount of traffic flowing into the network and interface utilization in handling this traffic. |
| Interface Errors and Discards |
|
 |
This report helps to pick up the first signs of a network congestion. Increased congestion causes poor network performance with direct impact on network quality. Errors and discards in transmitted data traffic indicate poor interface performance. |
| IP SLA Report |
|
 |
A highly available network is not sufficient for smooth business operation. The quality experienced by end users directly impacts the ease of use and business productivity. Networks are proactively monitored for QoS values like jitter, latency, round trip time and help to identify issues and bottlenecks. All this helps to take corrective action before any severe business impact. |
| VoIP QoS Report |
|
 |
This report captures the call processing capability of call managers in the network. It also gives crisp details of VoIP inventory and processed call statistics. |
| Preventive Maintenance Reports: | |
| Antivirus Reports |
|
 |
NetEnrich updates antivirus definitions on all the managed Windows servers and desktops. This report shows the compliance of antivirus updates on all the devices each week. |
| Missing Windows Patch Report |
|
 |
This report shows all the missing Windows patches on every managed Windows device. It details the severity of the patch, approval status, and the reboot required status for either the solution provider or the customer to make a decision on scheduling installation of patches. |
| Installed Windows Patch Report |
|
 |
This report shows all the installed patches on every Windows device for the reporting time frame. |
| Inventory Reports: | |
| Hardware Inventory |
|
 |
This report shows the hardware inventory per device. Users can create a template by selecting the parameters (such as processor, RAM, video card, sound card, etc.) available to create a report. |
| Software Inventory |
|
 |
This report details all the applications installed on a server. |
| Disk Space Utilization |
|
 |
This report shows the disk space utilization (total/free/used space) of every drive on every managed server. |
