Customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success. The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge - the multi-protocol router was born. Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate.
VMware (NYSE: VMW), the global leader in cloud infrastructure, delivers customer-proven virtualization solutions that significantly reduce IT complexity. VMware accelerates an organization’s transition to cloud computing, while preserving existing IT investments and enabling more efficient, agile service delivery without compromising control. Organizations rely on VMware, its partners and its industry-leading virtual infrastructure platform, VMware vSphere, to energize their business through IT, while saving energy—financial, human and the Earth’s. With 2009 revenues of $2 billion, VMware has more than 170,000 customers and 25,000 partners worldwide.
Juniper Networks ® delivers innovative software, silicon, and systems that transform the experience and economics of networking for global service providers, leading enterprises, and public sector organizations. Our core routers, switches, and security hardware and software run the world’s largest and most demanding global networks. From the start, Juniper saw the opportunity to help customers build and accelerate business value from their IT infrastructures. Since 1996, we have helped our customers stay ahead of the demands posed by the exponential growth in network users and endpoints, while meeting the business imperatives for high performance, reliability, and absolute security.
Starting more than 30 years ago with Oracle's innovative relational database, the Oracle stack today includes Oracle Enterprise Linux, Oracle VM, Oracle Fusion Middleware, and the largest and most complete set of industry and business applications software on the market. The addition of Sun storage and systems technology makes the Oracle stack complete. Oracle integrates every layer of the IT stack to deliver compelling value, based on high system availability and security, stunning performance, and low TCO. Only Oracle can offer this stack advantage to its customers through deep and seamless integration between the tiers that our competitors cannot match.
Symantec was founded in 1982 by visionary computer scientists. The company has evolved to become one of the world’s largest software companies with more than 17,500 employees in more than 40 countries. We provide security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information-driven world against more risks at more points, more completely and efficiently than any other company.
McAfee, Inc. proactively secures systems and networks from known and unknown threats, worldwide. Home users, businesses, service providers, the public sector, and our partners all trust McAfee’s unmatched security expertise, and have confidence in our comprehensive and proven solutions to block attacks and prevent disruptions.
Trend Micro is a global leader with over two decades of expertise in endpoint, messaging and Web security. With operations globally, Trend Micro is focused on innovating smarter security solutions that protect against a wide range of insidious threats and combined attacks including viruses, spam, phishing, spyware, botnets, and other Web attacks, including data-stealing malware.
Our goal is to provide our customers with the most timely, most effective threat protection with the least amount of complexity, thus ensuring:
- secured data and reputation
- reduced administrative costs
- regulatory compliance
- business continuity despite rapidly increasing and ever-changing security threats
VaultLogix, LLC, is a privately held company whose origins date back to 1996 as Data Protection Services, when online backup was an emerging technology in the field of data protection and storage. Since its inception, the company has endeavored to service its clients using the latest technological advancements in the rapidly changing electronic vaulting industry while maintaining close customer relationships. Focused solely on data backup and storage for business clients, VaultLogix has designed an easily managed, affordable solution that is scalable. Our clients range from the one-person offices to corporations with hundreds of locations. Service, support and administration structures were developed to meet the distinctive requirements of business clients.
Founded in 2002, OPSWAT (www.opswat.com) provides software engineers and IT pros with software development tools and data services to power manageability and security solutions.
MySQL is the world's most popular open source database software, with over 100 million copies of its software downloaded or distributed throughout its history. With its superior speed, reliability, and ease of use, MySQL has become the preferred choice for Web, Web 2.0, SaaS, ISV, Telecom companies and forward-thinking corporate IT Managers because it eliminates the major problems associated with downtime, maintenance and administration for modern, online applications. Many of the world's largest and fastest-growing organizations use MySQL to save time and money powering their high-volume Web sites, critical business systems, and packaged software — including industry leaders such as Yahoo!, Alcatel-Lucent, Google, Nokia, YouTube, Wikipedia, and Booking.com. The flagship MySQL offering is MySQL Enterprise, a comprehensive set of production-tested software, proactive monitoring tools, and premium support services available in an affordable annual subscription.
Arrow Enterprise Computing Solutions is a business segment of Arrow Electronics Inc. [NYSE: ARW]. Established 15 years ago, we represent more than 30 percent of Arrow’s annual revenue. At Arrow ECS, we are focused on best meeting the needs of both resellers and suppliers. Our offices span more than 26 countries around the world in order to offer you a localized support team with strong relationships and a deep understanding of your market. Our dedicated sales, marketing and engineering teams have in-depth product knowledge and are able help resellers gain access to supplier tools and programs and support their growth.
Ingram Micro Inc., a Fortune 100 company, is the world’s largest technology distributor and a leading technology sales, marketing and logistics company for the IT industry worldwide. As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services and product aggregation and distribution.
N-able Technologies is the global leader in remote monitoring and management solutions and services for managed service providers ( MSPs) and IT departments. N-able's award-winning N-central software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-able maintains operations in North America, the U.K., the Netherlands and Australia.
Level Platforms was founded in 1999 as a managed service provider targeting small and medium sized businesses across the US and Canada. The Company shifted its strategy in 2003 to remote monitoring and management software leveraging its deep managed services expertise for the benefit of the growing number of solution providers transitioning from reactive break fix to proactive managed services.
Autotask Corporation provides the world’s leading hosted IT Business Management software built specifically for VARs, MSPs and other technology solution providers to help them run their businesses better and more profitably. The company’s product line includes Autotask Professional Services Automation (PSA) software, and the VARStreet family of advanced quoting and e-commerce tools. All products work together seamlessly, and are available on-demand to help IT solution providers sell, implement, deliver and bill their technology products & services.
Designed exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 59,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. Over the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit 
Live Virtual Help Desk provides exceptional service to your MSP clients and is the number one priority to their business. The team at Live Virtual Help Desk wants to become your trusted resource for all Help Desk services. They make your business look great and take away the routine administrative burdens that may overload your technical team. They answer questions and support your clients. You don't want frustrated computer users distracting your team with routine questions or support tickets, this is where we come in. Focus on the growth of your MSP and take care of your clients at the same time by partnering with a team of skilled professional help desk engineers.
