NetEnrich IT infrastructure management and optimization services

NetEnrich's service offerings are designed to take a pro-active approach to fixing problems in your IT environment. We strongly believe that proper planning always prevents problems before they happen. Our methodology of service deployment guarantees that no matter what problems hit your IT infrastructure, our IT staff can obtain instant access to the problems right away. This relentless focus on "always on" services means that we reduce the "Mean-time-to-repair" (MTTR) of problems.

NETENRICH IT INFRASTRUCTURE MANAGEMENT & OPTIMIZATION SERVICES

NetEnrich IT infrastructure management and optimization services to enterprises include:

• IT Infrastructure Remote Monitoring and Management Services:
  We offer IT infrastructure remote monitoring and management services. By leveraging NetEnrich VPMG & ACS products and innovative NOC based framework & 3rd party technologies that provide fundamental structural and operational efficiencies, we deliver robust and secure services in areas of IT infrastructure management. Trained in ITIL processes, our experienced staff can audit, architect, implement, 24x7 monitor and proactively manage IT infrastructure that is disparate and geographically spread out at our clients. IT infrastructure includes applications, mission critical servers, networking & telephony, security devices, storage, and desktops.
• IT Infrastructure Remote Monitoring and Alerting Services:
  Our NOC staff will monitor all your infrastructure remotely on a 24x7x365 basis, and alert your IT staff to take the appropriate action. Monitoring services include availability and performance monitoring of your infrastructure. Optionally, during off-peak hours, weekends, and holidays, NetEnrich staff can also augment your IT management team, if needed.
• Remote DBA Services:
  The NetEnrich Remote DBA service offers a cost-effective alternative to full-time DBAs. Using our team of experts and sophisticated monitoring techniques, NetEnrich offers world-class remote DBA services at affordable prices.
• Desktops & Laptops Management Services:
  For desktops and laptops we provide proactive services such as configuration management, asset management, patch management, software distribution, virus protection and periodic backup. We perform these functions from our centralized NOC by using private and secure technologies, as well as ITIL compliant processes.
• IT Infrastructure Optimization Services:
  We offer custom IT optimization services in network assessment, server consolidation & virtualization, disaster recovery strategy & implementation, application consolidation, platform migration, VoIP strategy & implementation, storage consolidation, and implementation of IT management tools.

Client Visibility Portal for Transparency and Accountability

Clients obtain ready visibility into key performance indicators of our services at any time via a secure central web based dashboard portal. We thus bring full security, privacy, transparency, predictability and accountability to our clients. We have numerous clients in the US.

Client Portal - Visibility, Transparency, & Security

Our Delivery Methodology

We deliver our services either via a managed services model or a BOT (Build, Operate, and Transfer) model and support a variety of delivery modes - onsite, offsite, and offshore.

Managed Services Methodology