Application management services
NetEnrich’s Application Management Services™ is a comprehensive and cost-effective service offering for enterprises of all sizes for monitoring and managing highly complex 3 rd party applications such as Microsoft Exchange Server, Microsoft SQL Server, Oracle databases, VMWare, Citrix MetaFrame, and other infrastructure applications.NetEnrich’s Microsoft Exchange Server Management Services
While Microsoft Exchange is a very powerful and flexible messaging system, it is also a complex application requiring more disk storage than Windows NT Server with several hundred configuration property pages and dialogs. The difference between having the knowledge that MS Exchange can be made to do something, and managing it are often worlds apart. Microsoft Exchange Server Management Services from NetEnrich bridges this gap.NetEnrich experts can plan, install, monitor, manage, maintain, and troubleshoot Exchange networks. NetEnrich addresses all the typical but difficult problems that management of MS Exchange involves such as: Internet integration, storage management, cost of ownership, system security, performance management, growth, optimization, and recovery planning.
NetEnrich’s Microsoft SQL Server Management Services
Clients may deploy dedicated IT people with specialized skillsets to monitor and manage MS SQL servers in their environment, or perhaps the database administrator left, and someone who does not have the appropriate skillset is now forced to take on the responsibility of managing the MS SQL server. It doesn't matter – the fact remains that clients spend inordinate amounts of time and resources to keep MS SQL servers running and on track.By leveraging a dependable partner such as NetEnrich to monitor and manage MS SQL Servers, you not only reduce the operating expenses of managing these servers, but also provision for the 24x7x365 reliability of mission-critical applications that run on them. NetEnrich's Microsoft SQL Server Management Services includes, but is not restricted to:
- Configuring the software and server
- Properly sizing and configuring hardware
- Deciding drive layouts, number of servers, replication schemes
- Managing space on the server by using various strategies
- Performing regular backups to protect against server meltdowns
- Recovering database to "last known good" state if needed
- Managing server environment & configuration as it changes -- keeping logs on service pack installations and security accounts
- Actively monitoring and optimizing performance on each database
- Maintaining security of server and managing users and roles
- Setting rules for monitoring and alerting on critical events
- Proactively managing the configuration, performance, and security of SQL Server instances
- Developing applications (optional)
NetEnrich’s Oracle or MySQL Database Management Services
NetEnrich's Oracle or MySQL Database Management Services provides monitoring and management of Oracle or MySQL database environments. Representative tasks and activities include, but not restricted to:- Installation and setup of new databases
- Managing users
- Managing storage
- Managing security
- Adding software patches
- Managing data
- Develop applications (optional)
NetEnrich’s VMWare Management Services
While VMWare is a powerful software technology used to virtualize computing, storage, and network resources and make them easier to manage by deploying on fewer, more powerful machines, it is also a very complex application, requiring large amounts of time and skilled resources from client to be effectively managed.NetEnrich’s VMWare Management Services provides monitoring and management of VMWare environments and virtual machines. NetEnrich monitors resource consumption of the VMWare servers as well as the individual virtual machines to detect and fix problems. Some of the tasks and activities provided by NetEnrich services include:
- Discovery and mapping of VMware environments and virtual machine instances
- Monitoring the health and availability of VMware
- Remote administration of VMware host servers
- Policy setting
- Root-cause analysis
- Report generation
NetEnrich’s Citrix MetaFrame and Management Services
While server-based environments based on Citrix MetaFrame have grown in popularity as a cost-effective and efficient mode of accessing a variety of heterogeneous applications on-demand, the complexity involved in monitoring and managing them and keeping them up 24x7x365 is high. While centralizing applications on Citrix MetaFrame server farms, and making them accessible to users over any network connection is attractive, Citrix environments must deliver the same high service levels, if not more, that users have come to expect from their local applications. Due to the highly centralized infrastructure, issues in a Citrix server farm environment can quickly impact multiple users. Even brief outages or performance problems or application crashes can have widespread impact.NetEnrich Citrix MetaFrame Management services can constantly monitor and manage the Citrix environment – from the network and operating system all the way to individual applications. NetEnrich can identify and resolve any small issues that could potentially develop into large problems, and thus ensure Citrix system performance and availability. Proactively managing Citrix MetaFrame Servers using NetEnrich services can reduce downtime, rapidly diagnose and resolve issues, improve productivity, and enhance IT service level reporting for the client.
Other Infrastructure Applications
NetEnrich also provides monitoring, management, and support to a host of other infrastructure applications such as Windows Terminal Services, Active Directory, DNS, File, Print, Backup, Web, and Mail (SMTP). NetEnrich staff monitor the application for availability, and performance, and should a problem arise, take the necessary steps to resolve the issue as soon as possible according to the committed SLA with client.Benefits
The benefits of using a dependable partner to perform the monitoring and management of key and popular but highly complex 3 rd party infrastructure applications are obvious. NetEnrich's central pool of specialized skill sets in these areas can deliver the services better, faster, and cheaper than what the client can. With handing it over to a NetEnrich, also comes a peace of mind for client in knowing that it is in safe hands, due to the security and transparency provided through its monitoring and management processes.
