Network management services

We're watching every network device
NetEnrich's Network Management Services leverage the tools and expertise in our IT Operations Center to improve the reliability and security of your IT infrastructure. Our technical operations center enables us to continuously monitor and proactively manage your network devices –– ensuring uptime and minimizing unscheduled downtime.

NetEnrich's network operations services are designed to affordably bring enterprise class IT management to companies like yours. We've invested heavily in the tools, technology, and personnel so that you don't have to. Through economies of scale, we are able to deliver premier IT management services at a lower total cost than doing it yourself. NetEnrich offloads the headache of IT management so you can focus on your business.

Network Device Management and Monitoring

We provide a range of services to support your wired and wireless network devices. Services include fault management, configuration management, and performance management of your network devices. Networks are monitored 24x7. When issues arise, either your authorized technical contact or NetEnrich's IT staff is notified.

At NetEnrich, we think your networks should perform as reliably as other modern day infrastructure services such as electricity. When a person turns on a light switch, he/she expects the lights to come on, and the electricity infrastructure should not be a concern to everyday users. We simply expect this type of modern infrastructure to be instantly available anytime, day or night. The same can be true for your network.

>The best way to avoid network downtime is to implement a system capable of quick preventative maintenance, monitor each network asset, and measure each asset against a predetermined baseline. Even minor deviations from that baseline allow NetEnrich to swiftly identify and correct potential problems before they ever have a chance to impact the network. Of course, technology by itself is not the only solution. It also requires a person that you trust to provide quality work, speed, and depth of expertise. That's why we hire the very best engineers who are highly trained and have years of experience. NetEnrich engineers stay constantly in tune with the latest software upgrades, viruses, firmware releases, network security strategy, and much more. Our network infrastructure services also includes:

Switch / Router Care

• Backup and store router configuration
• Check switch uplinks
• Check and maintain current maintenance contract
• Check to make sure maximum possible throughput is being achieved
• Find and note ports with high percentage of TX or RX errors
• Label and document switch / router with hostname and or IP address
• Ensure proper firmware updates and patches are applied

Firewall Care

• 24x7 Monitoring of firewall
• 24x7 Monitoring of VPN tunnels
• Review and update access policies
• Check and maintain current maintenance contract
• Label and document firewall with applicable IP addresses, hostnames and serial numbers
• Ensure proper firmware updates and patches are applied
• Backup and store firewall configuration

At NetEnrich, our goal is to eliminate our clients' network downtime. While proactive maintenance of the network can prevent the majority of problems, emergencies can still arise. They take the form of hardware failures, software corruptions, and other unforeseen events that cripple the organization's efficiency and cost valuable time and money. When network issues arise our clients require immediate response day or night. When there is an emergency, you will find that our broad experience counts!