Server Management Services
We're watching every serverNetEnrich's Server Management Services leverage the tools and expertise in our NetEnrich IT Operations Center to improve the reliability and security of your IT infrastructure. This IT operations center enables us to continuously monitor and proactively manage your servers ensuring uptime and minimizing unscheduled downtime
Server Management & Monitoring
We provide a range of services to support your file, print and application servers. Our services includes fault management, performance management, anti-virus protection, critical OS & software updates, asset tracking, directory management and software distribution capabilities. Servers are monitored 24x7. When issues arise either your authorized technical contact or NetEnrich's IT staff is notified. Our server management services also include:
- 24x7 server monitoring
- Antivirus and spyware management
- Clearing virus and spyware quarantines
- Management of service packs and hotfixes
- Hardware and software asset and inventory reporting
- Performance reporting and documentation
- Event log review
- Backup job monitoring and review
- Backup testing with restores
- Critical service monitoring
- Server cleaning; removal of temporary files, etc.
- De-fragmentation of drives
- Logging of fixes or maintenance performed
- Reboot of servers as needed
- Scan each server with security analyzer and review results
- Report and make recommendations about IT system vulnerability
- Identify upcoming hardware, software, or service related expenses for budgeting
