This is a complete monitoring, management and administration services and includes all aspects of incident management, problem management and configuration management on workstations, servers and network devices. Under this service, the engineers in NetEnrich NOC monitor all devices at MSP end clients, analyze these alerts and take remedial action using. NetEnrich NOC engineers also carry out preventive maintenance activities that are necessary on all devices and provide analysis of trends.

NetEnrich Total Infrastructure Management includes Troubleshooting, Analysis and Escalation, Patch Management, Anti Virus Management, Backup Management, Windows Server Operating Systems, Windows Applications (MS Exchange, Active Directory, Citrix) and network devices such as Routers, Switches, and Firewalls & Workstations.