For mid-market enterprises, complexity of managing IT infrastructure can multiply exponentially, as new and more modern IT technologies are added to the mix. Our automation-enabled services help end-clients operate IT efficiently, enabling them to improve service quality and shift focus from blinking to innovation lights.

BOTTOM-LINE IMPACT

Up to 50% cost savings in IT operations

Our heavily industrialized, automation-powered packaged services and effective IT operations lower your costs up to 50%

Up to 95% on first-to-know and first-to-report

24x7x365 proactive monitoring and management of your infrastructure ensures that you are the first to know about IT outages and in many cases, the issue is resolved before the end-user even has time to notice

Up to 65% reduction in MTTR

Heavily industrialized and automated IT processes and root cause analysis help end-clients reduce their MTTR up to 65% and also minimize downtime after an incident

Up to 30% reduction in tools cost with up to 100% coverage of IT environment

on-premise to cloud – automation & integration

Up to 40% of L3 resources shifted from reactive tasks to revenue driven initiatives

Our management services take care of all the routine incident management and fire-fighting, and allow L3 resources to focus on advanced problem management and strategic projects that add greater value, increase revenues and add more profits to your business

Implement service catalog & chargeback for ops

Our comprehensive service catalogs and reporting systems leverage IT chargeback principles and can help administrators to clearly see what factors are driving costs and to budget accordingly

Reporting & visibility at BU, group, and site level

Businesses benefit from single-pane-of-glass visibility into the performance, capacity, continuity, and availability across the entire IT infrastructure – from traditional servers, networks, and storage that are on-premise, all the way to cloud-based infrastructure. This visibility and control over both traditional IT and agile IT operations helps IT organizations run better, shift resources to promote growth, and transform themselves into a service provider to the business

 

TOP-LINE IMPACT

Faster and agile IT team

NetEnrich’s automated management services enable all our end-clients to have 3-5x faster releases with fewer errors if leveraging our agile DevOps services

CSAT: Move from average of 2/5 to 4/5

High SLAs and service-levels — adherence & management

Our end-clients experience high SLAs and service levels with our 24×7 management services and support delivered using best practices to tight timelines

Reduced risk and better planning

We are a proven solution deployed at thousands of end-clients and hundreds of partners who have all reduced their risk with our solution and services.