IT Infrastructure Management, IT Operations, and ECC Services
Gain full IT command with cost-effective, automation-powered, technology-enabled managed services for monitoring, management, and operations of a full range of elements in the enterprise IT environment: servers, networks, storage, applications, virtualization, unified communication, VOIP, telco, desktops, mobility, data center, distributed computing, middleware, database, platforms, public cloud, private cloud, converged infrastructure, and other hybrid IT.
Unified Communication Services
NetEnrich next gen Services for UC infrastructure (Cisco UC, Microsoft Lync, Avaya UC) provides cost-effective 24×7 managed services for management of both core UC infrastructure as well as UC end-users, phones, mailboxes, and agents. NetEnrich meets the availability, reliability, quality, and cost demands of business users, contact centers, network, and IT departments by monitoring and pro-actively managing each and every UC component in the environment, including and extending into the network infrastructure. Get up to 40% cost savings and 99.9%+ availability with operations and management of your UC infrastructure and contact centers.
Drive strategic and operational services in DevOps, cloud, and with web-scale IT applications. Move faster to cloud – public, private, hybrid. Sustain DevOps capabilities including continuous integration, automation, infrastructure-as-code. Optimize cost and sprawl in cloud deployments. Deploy web-scale IT applications on Cassandra, Hadoop, OpenStack, etc., Accelerate outcomes with bimodal IT capabilities.
Intelligent Business Operations Services
Enable IT-to-Business Alignment and Performance. See and act better with single-pane-of-glass visibility dashboards into IT infrastructure operations services and business process operations across business units, via business service mappings. React faster to business requirements and be viewed as the strategic partner to the business and trusted advisor.
Security Operations Services
Embrace peace of mind from security operations services to manage and thwart threats and attacks on an enterprise’s digital perimeter and applications. Use ongoing security services to keep pace with compliance requirements, emerging threats, and changing business demands. Leverage the right services and tools to take care of day-to-day operational IT security issues 24x7x365.
Unique Benefits Of Our Services
1. Be The First To Know – Take Control Of Your Environment
Built to cover a diverse environment – ranging from virtualized infrastructure to cloud based servers and storage silos, a mature Open NOC API allows for the seamless integration of existing tools such as Microsoft SCOM or Nimsoft. This means all alerts and events can be directed to one central portal providing you a holistic approach of managing your infrastructure.
2. See the whole picture
NetEnrich’s single pane of glass provides business mapping and unites IT operations and DevOps functions through a clear view of their entire operation; onsite, private cloud and public cloud.
3. Manage through automation
Through intelligent filtering and automation , NetEnrich’s platform reduces noise by >97%, and incident prevention to >95%
4. Off-load Event Management, Incident Management & Proactive Maintenance
- 400 highly qualified engineers at your service expertly covering 2,000+ technologies
- Intelligent IT Operations: De-risk IT, lower IT operations costs 30-50%, and improve IT service quality.
5. Stay In The Know With Detailed And Scheduled Reporting
Dynamic reports on system performance and capacity for analyzing trends, daily, monthly and customizable. Dashboards provide a real-time view of your infrastructure
6. Access Control Management & Session Recording
Adhering to regulatory guidelines, NetEnrich helps ensure restricted access to end devices and records all activities performed on the device for your audit purposes