NetEnrich leverages multiple advanced and proprietary technologies in the construction and delivery of its services. These advanced technologies also provide a competitive advantage to our partners and end-clients.

ITOM (IT Operations Management)

Today, IT environments are growing in complexity with the shift to cloud and DevOps. Legacy platforms and point tools don’t give you the visibility or control needed to manage dynamic and distributed resources from cradle to grave.

NetEnrich uses VistaraIT as its primary ITOM technology. Vistara disrupts the way IT operations are managed. It’s a proven SaaS platform for IT operations lifecycle management which provides a unified command center to manage on-premise infrastructure and dynamic cloud resources while delivering service centric insights to the business.

 

 

Industrialized Shared Services Factory

NetEnrich delivers industrialized services predominantly in a shared services factory model. Its service factories are highly automated not just to generate efficiencies, but also provide higher quality and faster services. Its service factories further leverage a global remote delivery model to generate even more efficiencies.

 

 

Delivery Framework

NetEnrich uses industry standard frameworks and methodologies for its service delivery. Industry standard framework such as ITIL and ITSM underlie all its services methodologies and frameworks in areas such as performance, availability, continuity, capacity, security, alerting, incidents, problem management, and multiple other areas.

NetEnrich is also compliant to HIPAA, PCI-DSS, ISO 27001 and other standards

 

 

Integrations

NetEnrich integrates to most industry standard tools for ITOM, ITSM, and RMM (e.g. big four systems, ServiceNow, SolarWinds, SMB RMM tools, etc.,)

 

 

Visibility

NetEnrich offers proprietary dashboards and reporting that provide visibility into the health and performance of IT infrastructure that it manages. The dashboards are powered by advanced technologies while providing a compelling user experience.