NetEnrich provides seamless integrations with IT operations to enable increased automation and efficiency.
In many enterprises, Windows and network tower teams, over a period of time, have purchased multiple monitoring or management tools, after spending a great deal of money. The costs for these tools stack up, plus in many environments most of them don’t talk to each other. A lack of well-thought out integration across tools, creates more noisy work for tower teams, as well as the NOC staff, when these tools generate alerts. It also introduces errors, increases cycle times of processes, and results in finger-pointing among various towers on critical incidents. As a result, in many environments, tower teams, or the NOC staff, are typically not the first-to-know on outages most of the time (and find out from business users). It also takes tower teams numerous hours of co-ordination to troubleshoot critical incidents, when a well integrated solution could have reduced these cycle times significantly!
For increasing efficiency, IT teams look for operational systems that provide options for integration. Integrations allow for automation of manual or repetitive tasks, enhances operational efficiency, and provides better ROI on IT investments.
NetEnrich integrates to most industry standard tools for ITOM, ITSM, and RMM (e.g. big four systems, ServiceNow, SolarWinds, SMB RMM, etc.,)
- 24x7x365 Single-pane-of-glass monitoring and management
- Actionable remedies to performance issues
- Visibility across each and every tier of physical and virtual infrastructure
- Automation of workflows
- Significantly improve IT efficiency