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Our partner, a reputed Service Provider, has been helping IT and business leaders drive innovation through integrated solutions across a range of technologies and services. The Service Provider partnered with NetEnrich to optimize their IT Operations and solve challenges related to declining margins on professional and managed services, client retention, and scalability of services. At a fraction of the cost, NetEnrich modernized their tools and processes, and supplemented resources using functional sourcing, thereby helping the service provider to renew their focus on winning new clients.

Download the case study to learn how you can grow your Service Provider business by:

  • Leveraging focused teams with 24x7 capabilities in event management, SOP execution, patching, release management, OEM management, circuit management, reporting, email management, and MACD’s
  • Automating L1, L2, and L3 alerts to focus on proactive responses to critical customer issues
  • Standardizing processes and procedures to ensure business service reliability
  • Gaining service performance insights using a single-pane-of-view into your client ecosystems
Download the case study to learn how you can grow your Service Provider business by modernizing your IT Operations and supplementing resources using Functional Sourcing.


IT Operations Optimization for a Leading Service Provider

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