Our automation-enabled services help you operate IT better – monitor, manage, resolve – so you can improve service quality and shift focus from blinking to innovation lights.

OUR SERVICES

Single pane of glass view – Conquer Complexity

  • 100% visibility across, premise, cloud, and hybrid IT: Be the first to know of outages 95% of the time as we filter 75% of alert noise, resolve incidents and fix 80% of tickets ourselves.

Bimodal IT Capabilities – Mitigate Risk and Maximize Innovation

  • 2-10X higher IT service levels – “Traditional IT” gets better with lower MTTR 65%+, higher availability – up to 85% improvement.
  • Shift up to 40% of IT Operations’ resources from reactive to “Fast” IT development.

IT-as-a-Service Provider to the business – Power Business Innovation

  • 95% superior IT to business alignment: Reduce shadow IT to less than 10%, manage it better, and increase IT value to business 50% or more.

TECHNOLOGY PARTNERS

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PROBLEM SOLVED

FEATURED DOWNLOAD

Gartner-NetEnrich Bimodal Roadmap

Deliver or disappear – Learn how to move to Bimodal IT